1. General Information
This Privacy Policy explains how Oshi Casino may collect, process, store, and protect personal information provided by players while using the platform and related services.
By accessing the website, creating an account, or using casino services, players agree to the collection and use of information described in this Privacy Policy.
The platform is committed to protecting user privacy and maintaining secure data processing practices.
2. Information We Collect
The platform may collect personal and technical information necessary for account management, payment processing, security verification, and responsible gaming procedures.
Personal Information
Players may provide:
full name
email address
date of birth
residential address
phone number
payment details
account credentials
Verification Information
For security and regulatory purposes, the platform may request:
government-issued identification
proof of address
payment verification documents
identity verification selfies
Technical Information
The platform may automatically collect:
IP address
device information
browser type
operating system
gameplay activity
login history
cookies and tracking data
3. How Information Is Used
Collected information may be used for:
account creation and management
payment processing
withdrawal verification
fraud prevention
responsible gaming procedures
customer support
security monitoring
promotional communication
legal and regulatory compliance
The platform may also analyze user activity to improve website functionality and player experience.
4. Payment and Financial Information
Payment transactions may be processed through third-party banking providers and cryptocurrency payment systems.
The platform may store limited transaction information necessary for:
deposit processing
withdrawal approval
fraud prevention
compliance checks
Sensitive payment data may be protected through encryption and secure payment technologies.
5. Cookies and Tracking Technologies
The website may use cookies and similar tracking technologies to:
improve website performance
remember player preferences
analyze website traffic
support login sessions
personalize user experience
detect fraudulent activity
Players may disable cookies through browser settings, although some website functions may become limited.
6. Data Protection and Security
The platform may use security systems designed to protect player information from unauthorized access, misuse, or disclosure.
Security measures may include:
SSL encryption
secure servers
access restrictions
transaction monitoring
identity verification systems
While reasonable security measures may be applied, no online system can guarantee complete protection against all cyber risks.
7. Sharing of Information
Player information may be shared with trusted third parties when necessary for:
payment processing
fraud prevention
legal compliance
identity verification
customer support
responsible gaming services
Third-party partners are expected to process information securely and according to applicable privacy requirements.
The platform does not sell personal information to unrelated third parties for direct commercial purposes.
8. International Data Processing
Player information may be processed and stored in different jurisdictions depending on operational requirements and service providers.
By using the platform, players acknowledge that information may be transferred internationally where permitted by applicable laws.
9. Marketing Communication
Players may receive:
bonus offers
promotional campaigns
VIP rewards
tournament announcements
platform updates
Users may unsubscribe from marketing communication at any time through account settings or support requests.
10. Responsible Gaming and Monitoring
The platform may monitor gambling activity as part of responsible gaming procedures.
This may include:
transaction monitoring
gameplay analysis
deposit behavior review
account verification checks
Responsible gaming systems help identify potentially harmful gambling patterns and support safer gambling practices.
11. Retention of Information
Personal information may be retained for as long as necessary to:
maintain player accounts
comply with legal obligations
resolve disputes
prevent fraud
support regulatory requirements
Retention periods may vary depending on applicable laws and operational requirements.
12. Player Rights
Depending on jurisdiction, players may have the right to:
request access to personal information
correct inaccurate information
request deletion of certain data
limit processing activities
withdraw marketing consent
Requests may require identity verification before processing.
13. Third-Party Services
The platform may include links or integrations connected to:
payment providers
gaming providers
analytics services
support systems
Third-party services may operate under separate privacy policies and terms.
14. Protection of Minors
The platform is strictly intended for users aged 18 years or older, or the legal gambling age required in the player’s jurisdiction.
The platform does not knowingly collect personal information from minors.
15. Changes to This Privacy Policy
The platform reserves the right to update or modify this Privacy Policy at any time.
Updated versions become effective immediately after publication on the website.
Players are encouraged to review the Privacy Policy regularly.
16. Contact Information
Questions related to this Privacy Policy may be submitted through available customer support channels including live chat and email support.
17. Final Provisions
By continuing to use the platform, players acknowledge and accept the terms described in this Privacy Policy.
If any section of this Privacy Policy becomes invalid under applicable law, the remaining sections shall remain fully enforceable.